Netgear Armor option not showing in app

I'm not sure what I am missing. I have a Bitdefender Box 2 and figured it would be better to remove one extra appliance that could affect speed, so I would just subscribe to Netgear Armor. The proble...

Christian_R

NETGEAR Employee Retired

Apr 22, 2020

Hello horizonjob,

May you try setting the R7000 is router mode and letting us know if you're able to activate Armor using the Nighthawk app.

Thanks,

Christian

horizonjob

Tutor

Apr 28, 2020

Thanks, Christian. I will try that. However, since my BitDefender Box took awhile to set up and required assistance from their customer support, I think I will wait until my Box subscription expires in a few months so I do not risk having it stop working when I take my Nighthawk out of bridge mode and then put it back on bridge mode later. Besides, if I already have BitDefender defending all my devices on the current Box subscription, I would not want to be paying twice for the same protection.

Christian_R wrote:
Hello horizonjob,

May you try setting the R7000 is router mode and letting us know if you're able to activate Armor using the Nighthawk app.

Thanks,
Christian

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Netgear Armor option not showing in app