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Forum Discussion
kc6108
Jul 28, 2022Luminary
Netgear Armor Outage?
Is Netgear experiencing issues with Armor ATM? None of our devices (dozens of them, of all flavors… iPhones, Google Chromecast w/ Google TV, etc etc etc etc) can play YouTube videos. You can load YouT...
- Jul 28, 2022I figured it out! Using Cloudflare’s 1.1.1.1/1.0.0.1 DNS servers in Internet Setup were causing all my problems. I switched to the option of using my Internet provider’s.
I don’t know why using 1.1.1.1/1.0.0.1 was causing problems in the Orbi and RAX120 setups. The R9000 setup wasn’t using 1.1.1.1/1.0.0.1, but it wasn’t configured to use Netgear Armor functionality, have the service activated, and maybe not even have the functionality as an option in the first place… can’t remember. Both setups use Sparklight Internet via a DOCSIS 3.1 modem… and Sparklight has 3.1 configured on their end.
Update: Just had another customer run into this issue… using an Orbi, Armor, and 1.1.1.1/1.0.0.1. That makes three.
Is it Sparklight? Is it 1.1.1.1? Is it Armor? Don’t know, but not using 1.1.1.1 fixes the issue.
Hope this helps someone else.
kc6108
Aug 11, 2022Luminary
I switched back to using 1.1.1.1/1.0.0.1 today versus using my Internet provider’s DNS servers. Youtube and streaming services are working properly again just as they had for years prior to my first post. I’m not sure if it was a glitch with Cloudflare, Sparklight, or Netgear… but it’s fixed now.
Update: I switched back on an RAX120 and an Orbi to complete success.
Update: I switched back on an RAX120 and an Orbi to complete success.
- FURRYe38Aug 12, 2022Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
Enjoy. 📡