NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Shoeylae's avatar
Shoeylae
Aspirant
Mar 17, 2022

Netgear armor payed and no service

In my Orbi router i bought last saturday a one year subscription for netgear armor. I get a mail from that that they received the payment and that i will receive a second mail with the activation cod...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Mar 17, 2022

Hi Shoeylae

 

Welcome to NETGEAR Community!

 

Kindly send me a private message with your name, email address, device serial number and support case number. 

 

Regards,
Blanca
Community Team
 

  • Shoeylae's avatar
    Shoeylae
    Aspirant
    Mar 17, 2022
    New Case Update - Case # 45785020
    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Mar 22, 2022

      Hi Shoeylae

       

      We have notified support to follow up on your case. Were you able to receive their update? 

       

      Regards,
      Blanca
      Community Team