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jimyjames's avatar
jimyjames
Aspirant
Jan 18, 2019

netgear armor r7000p bitdefender

got a new router

Nighthawk R7000P / ac2300 smart wifi router / MU-MIMO

Firmware Version V1.3.1.44_10.1.23 

 

turned on the netgear armor

 
NETGEAR Armor Status    
Status:  Protected
NETGEAR Armor services will expire in 76  days

 

on boot i get a log entry saying [BitDefender] Bitdefender activats succesfully, but the user_token and device_id are lost

 

looking for clarification on what this means. does it affect my protection? if so, how do i fix it?

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi jimyjames,

     

    Welcome to the community!

     

    I have sent you a message. Please check your inbox.

     

    Dexter

    Community Team

    • dcrabtree's avatar
      dcrabtree
      Aspirant

      Having the same issue with R6900P router. What was your solution?