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Forum Discussion

jaycar's avatar
jaycar
Aspirant
Jan 24, 2021
Solved

Netgear armor renewal 35% discount

My orbi app is offering me 35% renewal on my armor subscription   I tried to purchase with palpal and credit card and the screen refreshes with no indication of an error   Please can someone help...
  • Christian_R's avatar
    Christian_R
    Jan 25, 2021

    Hello jaycar, 

     

    May you reinstall the Orbi app and let me know if your issue persists. If so, please send me a private message with your email address and router serial number. 


    Thanks,

    Christian 

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jan 25, 2021

Hello jaycar, 

 

May you reinstall the Orbi app and let me know if your issue persists. If so, please send me a private message with your email address and router serial number. 


Thanks,

Christian 

jaycar's avatar
jaycar
Aspirant
Jan 25, 2021

Thanks Christian,

 

Reinstalling the Orbi app worked.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 25, 2021

    Happy to hear! Have a great week.

     

    Christian