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Forum Discussion
johnpfeifer4
Aug 25, 2021Follower
Netgear Armor Started blocking Pump Spy
Today Armour started blocking my Pump Spy device which manages my sump pump and sends alerts to my phone when there is a problem with the pump. I unblocked the URL but the. I've unblocked the URL bu...
Blanca_O
Oct 12, 2021NETGEAR Employee Retired
Hi johnpfeifer4
Welcome to NETGEAR Community!
We had a similar issue that was already raised to the product team. The reason why you are getting this is that the Inventek Systems IoT was sending unencrypted authentication. You can unblock the URL but the URL would use a different IP address then Armor would detect it as a new connection. This means that Armor would block it again.
What you can do is to contact the 3rd party support and inform them that their device is sending unencrypted authentication as this is not an Armor issue.
Regards,
Blanca
Community Team