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Forum Discussion
MrHooper
Jan 06, 2022Aspirant
Netgear Armor Subscription issue
My Armor subscription was about to expire at the end of last year. Used the renew link to purchase another year. I wasn't aware my existing sub was setup to auto renew, so I ended up paying double. O...
plemans
Jan 06, 2022Guru - Experienced User
No. Support isn't on here. This is the public support forum where members of the public help out.
Your best bet is to continue through the case you have going.
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service
MrHooper
Jan 08, 2022Aspirant
My first time having to open a case with Netgear. IMO, awful. No response, since my case was escalated. I decided to also open a case with bitdedefender. They have online chat available. They also had to push my case to upper level support, but were able to resolve my issue within 48hrs.