Forum Discussion

Aspirant

Feb 13, 2020

Solved

NETGEAR Armor

I am having issues with Netgear Armor. Webpages not loading to not being able to access the website if you lost your phone. So my question is any support from Netgear or do I contact Bitdefender Supp...

Christian_R
Feb 21, 2020
Hello cuse165,

When you get a chance, may you visit armor.netgear.com again and let us know if you're still experiencing the same issue.

Thanks!

Christian

Christian_R

NETGEAR Employee Retired

Feb 14, 2020

Hi cuse165,

Thanks! Appreciate you taking the time to provide a screenshot and video. I've noticed that you're attempting to access the website using a mobile device. When you get a chance, may you attempt to access armor.netgear.com from a laptop/computer and letting me know how that turns out.

Thanks,

Christian

cuse165

Aspirant

Feb 14, 2020

Something no change. Tried more then one Browser

Christian_R
NETGEAR Employee Retired
Feb 17, 2020
Thanks for confirming. I'll forward this report to the team and get back to you as soon as possible.

Regards,

Christian
- cuse165
  Aspirant
  Feb 18, 2020
  Thank you very much any information would be appreciated.
  
  I reset my router to factory state thinking that might help. It did not help I just think it's the webpage.
  - Christian_R
    NETGEAR Employee Retired
    Feb 21, 2020
    Hello cuse165,
    
    When you get a chance, may you visit armor.netgear.com again and let us know if you're still experiencing the same issue.
    
    Thanks!
    
    Christian