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Forum Discussion
Solved
Netgear dropping support of RBR350?
I'm asking if Netgear dropping support of the Orbi RBR350 mesh router. I'm asking because I wanted to continue the Armor (Bitdefender) year subscription, but that model doesn't appear!
From what I've seen, you have to actually contact netgear support either through email or through a call to change the billing info.
customer.service@netgear.com
maybe a mod could help.
I was not using the Orbi app. I did not find a way to renew the subscription with the app at first. I was using the Bitdefender app on Windows and it has a renew button at the top, then it takes me to a Bitdefender webpage where I have to scroll down to the bottom. and I click on the 1-year plan. It gives a drop-down with the router model numbers that exclude the RBR350 from the list.
New info, I found on the app the My Subscriptions. However, when I click on it and shows me the My Subscriptions page, VERY DARK it has Armor Security and the right ">" arrow. When I go there it says auto-renew. However, I think the CC I used, I closed that account!
So now I don't see how to change CC info in the app!!
From what I've seen, you have to actually contact netgear support either through email or through a call to change the billing info.
customer.service@netgear.com
maybe a mod could help.
- Thank you!