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Forum Discussion
NO PLACE to edit / update Credit Card details for Armor Subscription
Old Credit card has passed its expiry date and tried to add new as {ONLY OPTION], but keep getting invalid card details. All I need to do is edit the older existing one, BUT no facility for this. ...
Something to contact NG support about:
Clicking on the link takes me to a page of links
Clicking on the most appropriate one gives "Access Denied"
So still no further forward
Why is it so difficult to pay NetGear?
Steve
Gave it a rest and rebooted - just in case it is me
and
now I get
"Authentication Failed." when trying to access the webpage.
At least it is a different response, but why can we not edit the existing card in place.
Why are we denied this easier routine.
Why when we enter our new card details; it is thrown out as "Incorrect Details" - presumably because the 16 digit number is the same, but the rest is different.
Tried everything
Steve
sgreensides1, one option for renewing a NETGEAR Armor subscription without updating a saved credit card is to purchase an activation code online through “armor.netgear.com” by selecting the displayed "Renew" button on the webpage. In the purchase process, you can enter the details for your preferred credit card.
The activation code is delivered through email, and may be entered on the same website to add 365 days to your existing Armor subscription. In my experience, the subscription expiration date displayed on the NETGEAR Nighthawk app (iOS) is quickly updated following online entry of the activation code.