NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Obri RBK850 - Armor "Exception from Onecloud"
This morning when I logged onto the Orbi android app, I immediately noticed in the security block where the status of Armor is indicated that it said in red letters "Protect with Armor Now." I have ...
Getting the same error. The security portion says it's not activated and when trying to go into it, it gives the "Exception from OneCloud"
I'm guessing either a OneCloud issue directly or the new app update(at least for iOS, got one yesterday) screwed up the linking,
Yes, noticed this as well.
I've passed this onto NG for review.
Please be patient.
- I tried the modem / router reboot sequence that was suggested and it didn't fix the problem. Seeing that others are having the same issue and have reported it, I will wait for now.
Thanks for letting us know.
Hopefully NG can get this fixed soon.
Seems to be working now, but now of course, the app goes back to the broken mess that it was with it showing devices offline when they are online and such. When this was broken, I had a nice blue page showing what devices were connected to 2.4, 5g and wired, grouped separately and it showed each connected device that was online. Now it's back to that one conglomerated list that is wrong. Wish I could get back that blue separated view.
