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Forum Discussion
smilepak
Dec 01, 2021Tutor
Orb RBK50 Armor Activation Issue - ARM-PYMT-EXP
Can't seem to activate via the phone app with Paypal payment. Getting error "ARM-PYMT-EXP" error message. I called the 888 number and the tech sound clueless and I had to explain the issue like 3 tim...
Blanca_O
Dec 01, 2021NETGEAR Employee Retired
Hi smilepak
Welcome to NETGEAR Community!
Kindly send me a private message with the following information: name, email address and device serial number.
Regards,
Blanca
Community Team
- mwallace29Apr 03, 2022Aspirant
This is clearly an issue that many of us are experiencing. Why is it that NG cannot post the solution online so we can fix without calling in to the worthless customer service / so called technical support? I called yesterday, explained many times only to be told I have to escalate. Meanwhile, my network is at risk due to lack of support. I guess a social media campaign will be needed to inform and possibly prevent other from purchasing this sub-standard product. Shame on Netgear!