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Forum Discussion

RyanJ1793's avatar
RyanJ1793
Aspirant
May 16, 2021

Orbi - Armor Security Expired - Off

Hi, I have a valid armor subscription, but when I go into the Orbi app, I see Security Expired - Off so I clicked on it. I get a message saying checking NETGEAR armor status and then it comes up wit...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 17, 2021

Hello RyanJ1793,

 

Welcome to the community! May you send me a private message with your email address and router serial number. 

 

Christian 

B1ptsv24's avatar
B1ptsv24
Aspirant
Jun 15, 2021
I have the same message but I want to purchase it. I do not have an option to purchase it. I will also send you a PM
  • RyanJ1793's avatar
    RyanJ1793
    Aspirant
    Jun 16, 2021

    I've been on the phone with them multiple times now. The last guy said he'd call me back in a day or two with a solution. That was over a week ago. 

    I won't be buying netgear again.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jun 23, 2021

    Hello B1ptsv24, 

     

    I have responded to your private message.

     

    Regards,

    Christian