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Forum Discussion
Orbi 960 Crashes During High Speed Downloads Over Ethernet
I have the exact same issue, if i'm downloading and speeds reach over 800mbps, my Orbi RBRE960 restarts every single time. It doesn't matter what game client I use, Steam, Blizzard, etc.
Contac...
Hey
Windows 11 Pro, Desktop, Rog Maximus XI Formula, i9-9900K, Dominator 32GB, RTX-2080Ti, Samsung 970 PRO 512GB M.2.
Game clients or downloading a specific game does not factor into replicating the restart, it restarts multiple times while downloading games "when sustaining high speed downloads over 70MBs" from the following clients until the downloads are completed.
It has happened with all of the following:
Steam: Dota 2, Warhammer 40k Darktide, Elden Ring, Cyberpunk 2077.
Battle.net: Overwatch, Diablo III, WoW
FFXIV client: FFXIV
I have already spoken with tech support, getting a new unit RMA, don't think it will resolve the issue but we will see. To REITERATE, It ONLY restarts when I'm sustaining high speed downloads over 70MBs, sometimes it lets the download peak over 100MB, but then it will restart multiple times until the download is completed. I've not experienced this problem while I'm on zoom, streaming on PC, TV, tablet, phone, 4 Ring cam, 1 doorbell.
Juan
Hey,
Yes to Armor, no to SPC or Traffic Meter.
Juan
Please DISABLE Armor via the Orbi app, then after its disabled, power OFF the RBR for 1 minute then back on then check downloads again thru the RBR.
JQuijano wrote:
Hey,
Yes to Armor, no to SPC or Traffic Meter.
Juan
SIGH....
So, after disabling Armor and restarting the Orbi, I downloaded 2 difference games from 2 different clients multiple times, both over 80GB sizes (downloads peaking at 117MBs), the router did not restart on its own. I also noticed that the router and satelites were running a lot cooler.
Performed the same task with Armor re-enabled, and the router restarted multiple times during the duration of the downloads, and at idle I notice the router/satelite getting warm.
Why would running Armor cause the router/satelites to run warm, and cause it to restart when dowloading at high speeds? I would prefer the additional security on my network, but not at the expense of my nextwork going down. I never had this problem with Asus Rog Rapture GT-AX11000 with AiProtection enabled.
Juan