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Orbi and Netgear Armor - cannot activate
Hello I have an Orbi setup (1 router + 2 satellites). I purchased the Netgear Armor subscription from Bitdefender. I got the approval and the activation code. If I login to armor.netgear.com, I ca...
Netgear support had me hold the reset button for 15 seconds and then reconfigure the Netgear router as if it was new. I had a few issues working through the reconfiguration. It may have helped if I had thought to unplug the satellites before doing the reset. In any event, it worked. After reconfiguration the security software was activated in the app.
Same here...after the trial expired, I bought Armor from the NETGEAR website on my Mac. Got the email, activation code; activated, but my Orbi app says it’s expired and takes to me the purchase page. Please help?
I have the same issue... bought the subscription on armor.netgear.com, which shows my subscription is active.
But, I can't seem to get my Orbi to realize that. The app and web interface both show inactive with no apparent way to update...
Frustrated...
Hi Christain -- I sent you a private message. I do have a case open with BitDefender, but they have not been able to resolve the issue.
Update... still no luck activating "Armor" on my RBS50. Tried a factory reset... I've had a case open with BitDefender for 5 days, 2 different support techs... they can't activate it either.
Feels like I paid $70 for some scam software...
