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Orbi and Netgear Armor - cannot activate
Hello I have an Orbi setup (1 router + 2 satellites). I purchased the Netgear Armor subscription from Bitdefender. I got the approval and the activation code. If I login to armor.netgear.com, I ca...
Netgear support had me hold the reset button for 15 seconds and then reconfigure the Netgear router as if it was new. I had a few issues working through the reconfiguration. It may have helped if I had thought to unplug the satellites before doing the reset. In any event, it worked. After reconfiguration the security software was activated in the app.
I have the Orbi app. Trying to activate the Netgear Armor and it fails to connect to activate. It came with a 1 year free trial and it wont active. It keeps telling me it is loading than it times out saying it is not responding.
Hi Bgzaza,
May you try enabling/disabling remote management in the Orbi app and see if you're able to activate Armor.
Christian
- Have tried to turn on and off the remote access and still not able to add armor to my orbit. It comes free for a year. Why can’t i?? Please help me. Getting frustrated.
- I have the problem.
Purchased Netgear Armor Bitdefender for my Orbi. Got the activation code. However, not able to activate. Please help ASAP.