NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi and Netgear Armor - cannot activate
Hello I have an Orbi setup (1 router + 2 satellites). I purchased the Netgear Armor subscription from Bitdefender. I got the approval and the activation code. If I login to armor.netgear.com, I ca...
Netgear support had me hold the reset button for 15 seconds and then reconfigure the Netgear router as if it was new. I had a few issues working through the reconfiguration. It may have helped if I had thought to unplug the satellites before doing the reset. In any event, it worked. After reconfiguration the security software was activated in the app.
Hello,
I have subscribed the NetGear Armor since last December, and it was working fine. But after I reset my router back to factory setting, my NetGear Armor under Security keeps showing "Not Activiated" on both Web Admin and Orbi App access.
Model: Orbi RBR50
Firmware: V2.5.1.16