NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

epsom11's avatar
epsom11
Tutor
Oct 29, 2019
Solved

Orbi and Netgear Armor - cannot activate

Hello I have an Orbi setup (1 router + 2 satellites). I purchased the Netgear Armor subscription from Bitdefender. I got the approval and the activation code. If I login to armor.netgear.com, I ca...
  • dennismclyde's avatar
    Sep 09, 2020

    Netgear support had me hold the reset button for 15 seconds and then reconfigure the Netgear router as if it was new. I had a few issues working through the reconfiguration. It may have helped if I had thought to unplug the satellites before doing the reset. In any event, it worked. After reconfiguration the security software was activated in the app.