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Forum Discussion
Solved
Orbi App - in app purchase of Armor not working
Hi there I need to renew my subscription to Armor - trying to do this in the App and the radio button to accept Ts&Cs is not enabled so cannot complete. Buying on website is 2x the price. Using ...
- It turns it’s a UX issue. When using PayPal, the T&C checkbox doesn’t become clickable until AFTER you go through the PayPal checkout process.
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service
That's going to be your best bet.
Potentially ChristineT and @DarrenM can help