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Forum Discussion
Dd852
Mar 16, 2022Luminary
Orbi App forces Armor????
Is there now no way to use the Orbi iOS app without being forced to accept the Armor trial? I don’t want the damn trial but I’d like to manage my Orbi !
Eiger
May 14, 2022Aspirant
This definitely seems anti-consumer and anti-competitive. Upon an update of the app you are required to agree to the terms and conditions as per usual with software, but then the second paragraph dictates that "We'll install your free 30-day NETGEAR Armor trial, if available." I've had my Orbi for 3 years, and now the use of the management s/w is contingent on being forced into a subscription trial. Extremely disappointing. I'm hoping they realize this, and back away from this requirement otherwise it will be difficult to recommend this system or stick with Netgear on the next upgrade cycle. Does anyone know any good class action lawyers or anyone in the DoJ? I may see if I can submit a formal complaint. For now I'll have to manage the network via a web browser.