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Forum Discussion

Arun_Chups's avatar
Arun_Chups
Follower
Jul 20, 2022

Orbi App shows Armor Security as "Expired - Renew Armor Now" when its already renewed

Hello - I have Netgear Orbi router RBR750 and i have subscribed for Netgear Armor via mobile app. Now in Armor app it shows Armor Security as "Expired - Renew Armor Now" when its already renewed. Sub...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jul 20, 2022

Hi Arun_Chups

 

Kindly send me a private message with your name, email address and device serial number. 

 

Regards,
Blanca
Community Team

 

 

  • Davidi66's avatar
    Davidi66
    Aspirant
    Aug 21, 2022
    Same problem as OP, but via multiple payments my security is now extended to 2024:

    Hello - I have Netgear Orbi router RBR750 and i have subscribed for Netgear Armor via mobile app. Now in Armor app it shows Armor Security as "Expired - Renew Armor Now" when its already renewed. Subscription was auto renewed and have more than 280 days left. when checked Armor bitdefender app it shows Netgear Armor (Pro) 282 days left. Please help in fixing the issue.

    When i click on Armor Security in Orbi app it takes me to store.bitdefender.com and asks me to place an order.
    • 497's avatar
      497
      Initiate
      Feb 06, 2023
      Same problem
      Made multiple payments
      App “expired-renew armor now “
      Please help
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Feb 06, 2023

        Please a private message with your name, email address and device serial number to Blanca_O and KevinLiT .

        Good Luck.

        497 wrote:
        Same problem
        Made multiple payments
        App “expired-renew armor now “
        Please help

         

  • GOODLACE2's avatar
    GOODLACE2
    Guide
    Dec 24, 2023

    Having tge same problem