Forum Discussion

Aspirant

Dec 15, 2019

Solved

Orbi Armor impacting xbox speeds and Packet Loss

Hello all, Have an xbox One hard wired into a switch. Switch is connected to Orbi then to cable modem acting as a bridge. Before these issues, I consistently received speeds of 350ms down and 25...

DexterJB
Dec 15, 2019
Hi kcor, does disabling the Armor feature get your speeds back up to how it was? The link below are the steps i disabling it.

https://kb.netgear.com/000060900/How-do-I-turn-NETGEAR-Armor-on-or-off-using-the-Nighthawk-or-Orbi-app

Dexter

DexterJB

NETGEAR Moderator

Dec 15, 2019

Hi kcor, does disabling the Armor feature get your speeds back up to how it was? The link below are the steps i disabling it.

https://kb.netgear.com/000060900/How-do-I-turn-NETGEAR-Armor-on-or-off-using-the-Nighthawk-or-Orbi-app

Dexter

kcor

Aspirant

Dec 17, 2019

I was able to hard reset the orbi and my speeds are back to nornal. Thank you! However, I am still having packet loss issues on the xbox. Latency is running at about 62-67ms which is good but a lil higher than friends I have asked to test their xbox speeds. After the hard reset I am still running a 1-3% packet loss.

I will have to reach back to Netgar/ Bitdefender for a possible refund on the Armor product if this is not going to work.

Thanks again for the help and any additional guidance will be apreciated.