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Forum Discussion
Enginerd27
Apr 30, 2023Aspirant
Orbi RBK763 - Armor and Parental Controls NOT WORKING
I purchased this junk in November of 2022 at Costco. It included 1 year of Armor and I purchased 1 year of Parental Controls. I have had the system running correctly with both services for maybe 2 ...
Enginerd27
May 01, 2023Aspirant
I tried the same steps again. According to my account, both Armor and SPC have valid subscriptions. SPC until 1/10/24 and Armor until 11/10/23.
This is the 3rd time the services have stopped working but this time they won't restart.
Error message for SPC: Smart Parental Controls activation has failed. Please try again later. (code: SPC-ACT-FAIL)
Error message for Armor: Failed to Subscribe
Any way to move forward with this? Do we really have to pay Netgear more money to talk to their support to get their buggy software/firmware to work properly? I am guessing this will be a $450 experiment (so far) with the expense of an additional support contract to fix something on their end.
- BarleymagrewJun 19, 2023AspirantI'm in total agreement. I'm in the UK and the orbi parental control is not fit for purpose. It is absolute crap! I'm reporting netgear to the UK consumer protection people. It's a total expensive rip off. And netgear nowhere to be seen!