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ORBI RBR50 Fails to Accept Armor Subscription
I purchased & activated a subscription to NETGEAR Armor on the last day of my free trial (June 20th): The subscription pane of the Armor website showed that my macOS, Windows, & Android AV apps acc...
Email bdsupport@tickets.bitdefender.com or go to the main Bitdefender support site http://www.bitdefender.com/support.
Clearly explain your situation. For example:
I purchased & activated a subscription to NETGEAR Armor:
1. The subscription pane of the Armor website showed that my macOS, Windows, &; Android AV apps accepted the new subscription.
2. The ORBI router still showed as active on the trial.
When the trial expired, the router failed to recognize the new subscription (see attached). The Armor icon in the ORBI iOS app status was Expired.YOU MUST INCLUDE YOUR LICENSE KEY! That is how Bitdefender will identify your account. Your account will be fixed in a few days.
Suppose I am lucky that my uppgrade to protect my router did work. But the rest is a mess.
contacted bitdefender some 10 days ago, included activation code and my plead for help.
Didn’t recieved an answer, contacted them once more. New support ticket, but still no answer.
my problem is that the subscription (activation code) for netgear armor (basic) by some reason didnt activated support for my iOS things. I am not shure if its possible to adjust, but no answer anywhere....
perhaps is the iOS protection not more than Apple already gives me, exluded 200 Mb vpn per day, but are my items protected for phishing outside my home network. Who knows ??
Armor A/V (Bitdefender Total Security) only supports macOS, Windows, & Android. There is an Armor iOS app with some limited functionality. Apple’s iOS doesn’t allow external A/V apps.
What is A/V standing for ??
thank You ZoneMaster for Your answer but why is netgear armor telling me that my subscription for mobile security (iOS) expires soon. (If it doesn’t work)
I did renewed my subscription but thats only worked, as You told me, for Windows, android, router and Mac.
Have I got mobile security (iOS) for trial just for ”fun” ?
Got the answer from bitdefender today :
”The Mobile Security for iOS and is free of charge. The expiry date will be updated periodically.”
so it seems everything just should be fine, exept the armor app asking me for an activation code
