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Forum Discussion

obscurehero's avatar
obscurehero
Follower
Dec 29, 2022
Solved

Orbi RBR750 with Armor crashes with large downloads

Had the same issue with RBR750 as the rest of you. https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Orbi-RBR850-crashes-with-large-downloads/m-p/2252515#M37364   I tried updatin...
  • FURRYe38's avatar
    FURRYe38
    Aug 03, 2023

    The issue has been resolve and has tested fixed with Armor enabled. Keep an eye out for next FW update. 

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 13, 2023

This should be fixed in future FW versions. Be patient. 

xangma's avatar
xangma
Guide
Jun 13, 2023

Thanks for the reply and information. Apologies for the upcoming rant, it is not directed at you personally, but Netgear.

 

I'm happy it's going to be fixed in future updates, but I expected better from Netgear. Armor is a paid for service, and this problem apparently started at least 18 months ago so I would argue that users have been patient. Within that 18 months Netgear have released firmware updates that have *removed* functionality and debugging abilities from the user, making this problem even harder to diagnose. I understand what they say is their reasoning for it, but I don't respect it. This is on top of their lack of communication around the issue, as well as the fact that users have to pay for a support contract for the luxury of submitting a ticket for help.

 

At the earliest opportunity, I will be putting my Orbi directly in the bin and replacing it with something I can at least debug properly.