Orbi RBR850 crashes with large downloads

dwax
Guide
Jul 16, 2021
So we bypassed the RBR and the 110GB file downloaded without issue. This definately an ORBI RBR850 issue

Is there a phone number that I can call to get Netgear to try and reproduce this? Do they monitor this community?

So I could try ORBI> WAN aggregation (2.5 Gbps + 1 Gbps, LACP-IEEE802.3ad)
CM1200> Enable (LACP-IEEE 802.3ad) (Port 1 & 2)
I assume I will lose a switch port on the ORBI to amke this happen?

You would think that a port "capable of handling 2.5GBPS" should nto choke and crash the router.. Its behaving like a failing router to a denial of service attack.... These downloads are only hitting 35MB/s
- FURRYe38
  Guru - Experienced User
  Jul 16, 2021
  dwax wrote:
  So we bypassed the RBR and the 110GB file downloaded without issue. This definately an ORBI RBR850 issue
  Good to know. CM modem is working.
  
  Is there a phone number that I can call to get Netgear to try and reproduce this? Do they monitor this community?
  Where or what files are you downloading when this happens? Is this a specific site or something on the game device?
  
  So I could try ORBI> WAN aggregation (2.5 Gbps + 1 Gbps, LACP-IEEE802.3ad)
  CM1200> Enable (LACP-IEEE 802.3ad) (Port 1 & 2) Yes, Enable LAG on both RBR and CM modem. After you enable these and apply, reboot both CM and RBR and while they reboot, connect up both LAN cables. Then try the download again.
  
  I assume I will lose a switch port on the ORBI to amke this happen?
  No, All other LAN ports are working on the RBR. You may need a additional LAN GB switch if you think you may run out of LAN ports on the RBR. You can use a LAN switch connected to the back of the RBR for additional LAN ports.
  NG GS-105/108v4, D-Link DGS-105/108 and HP ProCurve 1400/1800 series switches work for Orbi systems.
  
  You would think that a port "capable of handling 2.5GBPS" should nto choke and crash the router.. Its behaving like a failing router to a denial of service attack.... These downloads are only hitting 35MB/s
  Possible something in handling of these files thru the RBR and the one device maybe causing problems. May need to see if we can capture debug logs from router IP address/debug.htm. I had my two game consoles connected to my RBR850 series and have downloaded many updates and games accross the RBR and my CM1200. Haven't seen this...
  
  Might wanna get you some beta FW to test as well. There is beta available that I'm running...
  - dwax
    Guide
    Jul 16, 2021
    Is there a phone number that I can call to get Netgear to try and reproduce this? Do they monitor this community?
    
    Where or what files are you downloading when this happens? Is this a specific site or something on the game device?
    
    I have two teenagers and from either of thier desktop PCs they can try upgrading Call of Duty Cold War done through battle.net
    
    Or Fortnite
    
    the games are already installed on thier PCs and these upgrades from within the battle.net or EPIC software distribution systems.
    
    Both boys PCs crashed the OBI router when either conencted through an RBS850 satellite OR directly wired into the ORBI RBR860
    
    I did setup the LAN aggregation and I will see if that helps next time they need to upgrade.
    
    I glanced at the /debug.htm screen and started looking at plyaing with capturign debug logs. Should I enable both?
    
    Debug Log Capture
    
      Start Debug Log Capture when boot up
    
      Enable LAN/WAN Packet Capture
    
    Since the main 112GB upgrade completed from the CM1200 I dont know how to try and reproduce such a large download. My boy no longer needs his software upgrade
    
    Where is the beta kept? Is there an OPENWRT for this model yet?

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Orbi RBR850 crashes with large downloads