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Orbi RBR850 crashes with large downloads
My kids and thier gaming require large downloads from battle.net and Epic games. These downloads are often greater than 100GB. When they start to download the router RBR850 loses its connection t...
My Orbi 750 is running Firmware Version V4.6.8.2_2.1.9. Support suggested turning off Armor and that stopped the crashing. Awaiting a real resolution since paying for Armor but having to have it disabled for a game to download from Steam shouldn't be the solution.
I just got a new PC running Win11. For the first time, I'm using Ethernet and I'm getting this issue when trying to DL games from Battle.net. I did NOT exhibit this problem when getting games from Steam. I'll run a test on the Xbox app later today. What I did find out was pulling the Ethernet plug and turning on WiFi seems to have stopped this issue.
My system has an Asus Z690-P MB with:
WiFi: Intel AX201
Ethernet: Realtek Gaming 2.5G
My ethernet connection is going through a Netgear GS305 switch. I don't think it's gonna be an ethernet protocol issue with the computer since the switch would be rebuilding the packet (replacing MAC address, etc) so it should be catching protocol issues. If I had to guess, we really are seeing a DoS attack on the switch itself. Seems like when it gets a connection that ramps up too fast, it kills the router. My link speed on WiFi is 576/649 Mbps, so that probably isn't triggering the attack. If I have time this weekend, I'll play around and see what the magic DL speed is that triggers this bug. I think it should probably get sent up as a security issue since we are seeing a DoS getting triggered.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
LokiThorne wrote:
I just got a new PC running Win11. For the first time, I'm using Ethernet and I'm getting this issue when trying to DL games from Battle.net. I did NOT exhibit this problem when getting games from Steam. I'll run a test on the Xbox app later today. What I did find out was pulling the Ethernet plug and turning on WiFi seems to have stopped this issue.
My system has an Asus Z690-P MB with:
WiFi: Intel AX201
Ethernet: Realtek Gaming 2.5G
My ethernet connection is going through a Netgear GS305 switch. I don't think it's gonna be an ethernet protocol issue with the computer since the switch would be rebuilding the packet (replacing MAC address, etc) so it should be catching protocol issues. If I had to guess, we really are seeing a DoS attack on the switch itself. Seems like when it gets a connection that ramps up too fast, it kills the router. My link speed on WiFi is 576/649 Mbps, so that probably isn't triggering the attack. If I have time this weekend, I'll play around and see what the magic DL speed is that triggers this bug. I think it should probably get sent up as a security issue since we are seeing a DoS getting triggered.
Orbi Firmware: V4.6.3.16_2.0.51
Cable Modem
Model:CGM4331COMVendor:TechnicolorJust a few thoughts:
I'm not sure the upstream device has much to do with this, as Orbi goes completely offline. The internal side drops, and you are unable to access the web UI when the DoS happens. Based on the testing I've performed, the high rate transfers that I get off the Blizzard app when connected to Ethernet seems to cause an almost immediate DoS. I do wonder about the Blizzard app, though. That seems to be an odd common thread. I wonder if it doing some kind of multi-point connection that is killing the router network stack?
I was never able to get this solved, tech support had me reload the same firmware and do a factory reset.
When i tried to download my larger files from Google takeout - the Orbi master would panic and turn red/purple. It could happen at any time during the transfer, but most times around 10 minutes into this.
i wanted this to work, invested in 3 units and spent $950
in the end, i moved back to Eero pro, and its been working solid - getting higher wireless transfer rates, however the range outside is not as good as the Orbi.