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Solved
Orbi RBR850 crashes with large downloads
My kids and thier gaming require large downloads from battle.net and Epic games. These downloads are often greater than 100GB. When they start to download the router RBR850 loses its connection t...
My Orbi 750 is running Firmware Version V4.6.8.2_2.1.9. Support suggested turning off Armor and that stopped the crashing. Awaiting a real resolution since paying for Armor but having to have it disabled for a game to download from Steam shouldn't be the solution.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
How big are these downloads in size?
mattcieslewicz wrote:
has there been any resolution to this crashing issue? Also have the 750 and never had an issue with download crashing previous routers. Also have issues with just devices working when they are connected (ie. laptop and phone are both connected to the orbi wifi, but when trying to load an email or website it just spins until you disconnect from wifi and reconnect).
My Orbi 750 is running Firmware Version V4.6.8.2_2.1.9. Support suggested turning off Armor and that stopped the crashing. Awaiting a real resolution since paying for Armor but having to have it disabled for a game to download from Steam shouldn't be the solution.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How big are these downloads in size?
Try updating FW?
For any Armor problems, please post about those in the Armor forum:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
mattcieslewicz wrote:
My Orbi 750 is running Firmware Version V4.6.8.2_2.1.9. Support suggested turning off Armor and that stopped the crashing. Awaiting a real resolution since paying for Armor but having to have it disabled for a game to download from Steam shouldn't be the solution.