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Forum Discussion
amullinax001
Sep 03, 2019Aspirant
orbi wifi with netgear armor
I recently installed Netgear Armor on my Orbi RBR50. Today i started getting notifications that a malicious url was blocked that was attempted to be reached by my laptop which is at my office and no...
DexterJB
Sep 06, 2019NETGEAR Moderator
You're welcome! Feel free to let us know if you have more questions and what you think of the feature.
Dexter
haverdude
Sep 08, 2019Tutor
It's not clear who supports Armor and the Bitdefender device products and who supports each part. Going to Bitdefender's site, there's no mention of Armor, and no support for the alerts it throws. Same thing on Netgear's site.
I have a URL that's being marked dangerous and has been blocked. It says RBR20 has attempted to access https://app.cybba.solutions.
While it's possible my router tried to do that by itself, if it IS one of the clients, I need to know which one. AND, I need to know what vulnerability was detected on the offending site.
I have absolutely NO detail, and there's no place in the orbi app or the armor plugin that gives me any detail.
I'm very reluctant to pony up when the trial ends unless I someone can point out some answers.
- DexterJBSep 09, 2019NETGEAR Moderator
Hi haverdude, welcome to the community! Apologies for the confusion. NETGEAR support handles the initial activation and the process of enabling the Armor feature via the apps for the supported NETGEAR device. As for the subscriptions, security features, software, and detections, they are best handled by the Bitdefender support team. If you haven't yet, you can reach them on their support channels on the link below.
https://www.bitdefender.com/consumer/support/
Dexter