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Forum Discussion

jrmm's avatar
jrmm
Aspirant
Jul 27, 2020

Problem with Activation of Armor Security Subscription for devices with R7850/AC3000

Problem with Armor Security subscription

Paid for it and received confirmation email

Still no activation after 4 days

On Nighthawk device, Armor continues swirling around "updating" round and round it goes

No security for devices.

Contacted Netgear customer service 3-4 times. No help.

Thinking about getting another security system for both Macs, PCs, Android phones, Kindle and LG TV.

Any ideas?

Thanks much.

2 Replies

  • I was going to activated but reading all these posts makes me think it is a bad idea. Thanks for the heads up. It looks like a useless effort to subscribe to something that doesn't even work. 

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello jrmm, 

     

    May you tell us the current firmware version your router is on and how you purchased the subscription (Nighthawk app, Bitdefender websie, etc)? 

     

    Thanks,

    Christian