NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
gjblajian
Aug 11, 2020Star
R7000 Netgear Armor Printing during security scan
I have the R7000 and have installed Netgear Armor (annual paid subscription). Since it was installed I have gotten random print outs on my Epson and HP printers. Most likely during the security scans...
- Aug 13, 2020
Hi gjblajian,
May you update your router to the latest firmware version linked below and let us know if your issue persists after the firmware update.
https://kb.netgear.com/000062112/R7000-Firmware-Version-1-0-11-106
Christian
Christian_R
Aug 13, 2020NETGEAR Employee Retired
Hi gjblajian,
May you update your router to the latest firmware version linked below and let us know if your issue persists after the firmware update.
https://kb.netgear.com/000062112/R7000-Firmware-Version-1-0-11-106
Christian
- Retired_MemberAug 25, 2020
Hi Christian,
I also have the issue of my printers (LAN attached) producing 4 pages when the Armor Vulnerability Scan runs. Based on your post, I found the firmware update and manually applied the update to my router on 8/18/20. The firmware version is now 1.0.11.106_10.2.100. When the vulnerability scan ran today, both printers produced 4 pages.
Any further suggestions?
Pinstemon
- Christian_RAug 31, 2020NETGEAR Employee Retired
Hello Pinstemon,
May you send me a private message with your contact info and serial number. I'd like for our support team to reach out for further assistance.
Christian