NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
gjblajian
Aug 11, 2020Star
R7000 Netgear Armor Printing during security scan
I have the R7000 and have installed Netgear Armor (annual paid subscription). Since it was installed I have gotten random print outs on my Epson and HP printers. Most likely during the security scans...
- Aug 13, 2020
Hi gjblajian,
May you update your router to the latest firmware version linked below and let us know if your issue persists after the firmware update.
https://kb.netgear.com/000062112/R7000-Firmware-Version-1-0-11-106
Christian
Retired_Member
Aug 25, 2020Hi Christian,
I also have the issue of my printers (LAN attached) producing 4 pages when the Armor Vulnerability Scan runs. Based on your post, I found the firmware update and manually applied the update to my router on 8/18/20. The firmware version is now 1.0.11.106_10.2.100. When the vulnerability scan ran today, both printers produced 4 pages.
Any further suggestions?
Pinstemon
Christian_R
Aug 31, 2020NETGEAR Employee Retired
Hello Pinstemon,
May you send me a private message with your contact info and serial number. I'd like for our support team to reach out for further assistance.
Christian