Forum Discussion

Guide

Mar 18, 2020

Solved

R7900P Armor?

When I login to my router (web or all) the "armor" solution is displayed prominently but its unable to be activated. The support page does not list this router as being supported. Is support coming...

Christian_R
Mar 24, 2020
Hello captinboondoggl,

May you let us know if you're able to enable/disable remote management? May you also try reinstalling the Nighthawk app to see if there are any improvements.

Thanks,

Christian

captinboondoggl

Guide

Mar 23, 2020

it Looks like it should work and I keep getting emails telling me to try it out but so far I get that error message whenever I click on “security “ from the app.

Christian_R

NETGEAR Employee Retired

Mar 24, 2020

Hello captinboondoggl,

May you let us know if you're able to enable/disable remote management? May you also try reinstalling the Nighthawk app to see if there are any improvements.

Thanks,

Christian

captinboondoggl
Guide
Mar 24, 2020
enabling then disabling remote management as suggested seems to work. when I click on security I now get the option to enable armor. I then activated my trial successfully

THanks for this workaround - you might want to add it to the Knowledge base article about how to enable armor.
Christian_R
NETGEAR Employee Retired
Mar 24, 2020
Happy to hear! Have a wonderful day and take care!

Christian