Forum Discussion
Solved
RBKE 963 Netgear Armor subscription
Netgear website says that Netgear Armor 1 year subscription is included with RBKE963 system (1 router + 2 satellites). I purchased this system from Amazon about a month ago and Netgear phone app is s...
The Amazon listing says 30 days. As Pooh would say, "oh, bother"
ArunGupta wrote:
Netgear website says that Netgear Armor 1 year subscription is included with RBKE963 system (1 router + 2 satellites). I purchased this system from Amazon about a month ago and Netgear phone app is showing that subscription is expired. Is it 1 year subscription or 1 month subscription? Does the website have inaccurate description?
Thanks,
Can you please post a screen shot of that Netgear website page?
The Product Data Sheet for the RBKE963 includes:
The only place the word "trial" appears in in that footnote. The web site referenced, https://www.netgear.com/armor contains this:
My guess is that the intention is 30 days.
Fantastic. Did you buy it direct from Netgear? (I always use Amazon because of the free shipping and liberal return policy.)
I purchased from Amazon for the reasons you have mentioned. So, if I purchase from Amazon, Armor is only 30-days? But if purchased from Netgear, Armor is 1-year? That doesn't sound good.