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Forum Discussion
thesamrohdeshow
Jan 30, 2023Tutor
RBR20 can’t renew Armor
Hi all Seen a few similar threads but no solution. My initial Armor trial expired and now I’m trying to renew subscription but when following the steps says Plan is not available. Any help with ...
- Jan 30, 2023
You should still be able to open a case for armor as its a paid subscription service.
https://www.netgear.com/support/product/netgear-armor.aspx
plemans
Jan 30, 2023Guru - Experienced User
Are you trying to do it through the app?
through a browser?
Did you try contacting customer service about it?
Or try a simple factory reset/reinstall?
- thesamrohdeshowJan 30, 2023TutorHi,
Tried via app and via website. Neither works.
I’ve tried resetting Orbi, no luck there either.
I can’t contact support as that option has expired (I’ve had Orbi for a few years now).- plemansJan 30, 2023Guru - Experienced User
You should still be able to open a case for armor as its a paid subscription service.
https://www.netgear.com/support/product/netgear-armor.aspx
- thesamrohdeshowJan 30, 2023Tutor*should*
I don’t have Armor currently. It lapsed. Everything points back to the community, hence here I am.
I’m trying support live chat. See how that goes. Thanks