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Forum Discussion

Shian's avatar
Shian
Aspirant
May 11, 2023
Solved

RBR750 activate bitdefender armor subscription on the orbi app

hi, i bought a bitdefender armor subscription, but i can't see it from the orbi app, and if i select the security item, it sends me back to the bitdefender store.
How do I link my subscription to the app??

Many thanks
  • Shian's avatar
    Shian
    May 17, 2023
    Hi,

    i solved i found the code of subscription.

    Many thanks.

10 Replies

    • Shian's avatar
      Shian
      Aspirant
      Hi,

      Thank for the reply!

      I followed the guide, but when I open the Orbi app, after connecting it to the router I see what's in the attached image.

      if I tap on Armor, a browser window opens and takes me to the bitdefender store page.

      I don't see any "Activate" button

      where can I find it?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What you select the 3 horizontal lines at the top left corner of the app and open a menu. Do you see My Subscriptions listed here? 

        What region are you located?

         

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Shian,

     

    System shows that your NETGEAR Armor subscription expired January 2023. Can you please confirm when did you subscribe NETGEAR Armor?

     

    Regards,
    Blanca
    Community Team

    • Shian's avatar
      Shian
      Aspirant
      Hi,

      i solved i found the code of subscription.

      Many thanks.