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Forum Discussion
Armor is a Bummer
Netgear... I've loved your products for years, but you should BE ASHAMED to have released Netgear Armor in this state. I am an executive for a fortune 5 company and have been responsible for the deve...
Wow! That's a mouthful of rants BinkyTheClown
Exception made for a few hiccups here and there, I am actually reasonably please with Netgear Armor, but not so much with Bitdefender Total Security. So my take on this is the complete opposite of yours -- Bitdefender has some work to do here.
Netgear Armor is working just fine, albeit powered by Bitdefender. BD Total Security has some issues that need to be addressed, and the sooner the better.
Yes, I'm ranting a bit, but I have reason to rant. Given extremely positive experience with Netgear I (foolishly) installed Armor and its agents on Win7 PC, Mac Pro, iPad Pro and IPhone7 as my starting point. After never ending alerts and a massive drop out of performance (on the devices) I uninstalled Armor from the router and attempted to uninstall the agents/Bitdefender from the devices. For Win7 is was relatively straight forward. For iOS it was VERY unclear. Apart from deleting the Bitdefender app, it is unclear if it is actually removed fully. iPhone7 seems ok. iPad Pro is lagging and has 15-20 second periods where it becomes unresponsive. Prior to Armor it ran incredibly well. Mac Pro seems ok but I haven't been testing it as much. Overall, I am still in the process of trying to clean this stuff off my devices. I am contemplating a factory reset of my RBR50 router and iPad Pro.
Hi again BinkyTheClown .
I'm not sure the a factory reset will do much more than just disabling Armor with the app. As long as you keep your Orbi software up-to-date, I'm afraid that Netgear Armor, hereafter, will always be on the router, in either Enabled or Disabled state. So yes, a factory reset will work momentarily; but as soon as you bring the Orbi software up-to-date (and it wouldn't be wise to do otherwise), Armor will be right back in, awaiting activation.
Thanks for the reply. So my home automation is no longer working (e.g. IFTTT recipies controlling Hue lighting) and I'm getting DOS attack notices in my router log. This is all new shortly after enabling Armor and continues after disabling Armor. It took 15 minutes to setup Armor now it is taking 15+ days to recover from that mistake.
So, I downgraded my firmware from 2.3.1.60 to 2.3.1.44
- Router Internet Status is now Good vs. Waiting
- Home automation is now working again
- No more DOS attack messages in log
Not sure if the downgrade fully disabled Armor or if the problem was related to 2.3.1.60. Either way, the router appears to be operating properly now. I'll wait before attempting an upgrade and will post results here in the next day or so.