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Forum Discussion
Solved
Re: Armor Subscription not Showing APP
I had the same problem with Armor not showing in the app. Uninstalling and reinstalling the app did not fix the issue. I am running an ORBI RBR50 on firmware version v2.7.5.4. The app was the android version running on a Samsung Galaxy S24.
Netgear's online chat support recommended doing a hard reset of the Orbi system to return it to its default settings. They provided the following links to help.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-WiFi-System
My Orbi system is connected to an NBN fttc modem. I am also using TPG for my ISP. The Orbi app setup does not work for this configuration. I had to manually setup the Orbi using the browser admin interface. Once connected, the Orbi app was used to reconnect to ARMOR. Thankfully, all is working well now.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
1 Reply
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡