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Forum Discussion
Re: Cannot login armor security in android
I can't login to ARMOR on my new android phone "Page could not be loaded". Never had problems with other android phones, and 2 other android phones are logged in - no problems. I don't get an error...
Thank you for the feedback, but it did not solve the problem !
On the other hand, why would it work on other Android phones but not this one ? One difference between the phones is that the other phones use Android 11 / 12 and the new phone uses Android 14. Unfortunately, I don't have the resources to investigate this possibility. So, the way I see it, this is an issue for Google or Apple or Bitdefender or maybe Netgear. Fact is, even if your solution would have worked I'm not about to switch MAC randomizer on and off depending on my location.
Thank you
cll-elm wrote:Thank you for the feedback, but it did not solve the problem !
On the other hand, why would it work on other Android phones but not this one ? One difference between the phones is that the other phones use Android 11 / 12 and the new phone uses Android 14.
I encountered a similar problem last night.
It appeared to be that Orbi Armor had not scanned the device and thought Armor was not available for it.
Shortly after the device was scanned and identified as able to utilise Armor and I was able to log in from the phone app to register the install.
Sadly, I still have a similar problem to the one with iOS and iPadOS devices where they show as recognised, protected, with the correct apps installed at armor.netgear.com but the Orbi app does not seem to know this. I have seen devices (other than the iDevices mentioned) change to paired a day or so later, we'll see ...
Thank you for the additional information. Unfortunately, no luck.