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Forum Discussion
How do I remove this garbage from my router?
Updated to the latest Orbi firmware and enabled the trial of armour.
Today the router is blocking my access to legitimate websites falsly claiming they are phishing sites.
I canot see any...
I've recently started using this device and its worked wonders for coverage around the house
but the Armor Security has like many others explained has prevented me access into secure websites i normally use.
I cant even install any updates on my PC games because of it due to CDC configuration error.
I noticed my trial is still on going and it ends in a few days, if i disable it then would it make a difference?
Im a bit skeptical because i've tried disabling the security measure and i still get the same issues so i dont think waiting for the trial to expire will make any difference, i cant access certain websites or update any of my PC games.
Can anyone please help me with this issues otherwise i may be forced to return this product.
Hi LBP ,
When we activate Armor Security, we're subsequently invited to install Bitdefende Security on all compatible connected devices; but that's an option not a must. Armor Security, when installed on your Netgear router, protects all compatible devices connected to your network, as long as the said devices remain connected to your network. But if some of these devices are used outside your Armor-protected network, then Netgear recommends installing BD Security on all such devices to maintain the same level of protection.
I suspect that the issues you're having in accessing certain web sites are tied to Bitdefender Security as opposed to Armor per se; and as such, your best bet would be to deal with the Bitdefender Support Team to try to resolve this. I've dealt with them many times over the last ten months; and from my experience, I can tell you that they are very responsive, with timely and professional reponses every time.
Good luck!
I enabled armor trial and now I am not able to access to my router neither from Nighthawk app or routerlogin.net Router is however working and there is internet access. App is not finding the router and if I try Anywhere access, it says my router is disconnected. Tried with different devices, nighthawk app, Orbi app. Really need to disable this Armor/Orbi/Bitdefender and go back to previous settings.
Hi romkallo,
May you reinstall the Nighthawk app and power cycle your router.
Christian
