NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GreenBadger
Mar 18, 2019Follower
How do I remove this garbage from my router?
Updated to the latest Orbi firmware and enabled the trial of armour.
Today the router is blocking my access to legitimate websites falsly claiming they are phishing sites.
I canot see any...
Bw87
Oct 21, 2020Aspirant
dexter youre lying. It is not optional, nor can it be easily removed. Its blocking my 6 yr old from watching disney+ as I type this.
ErnestTheGreat
Oct 27, 2020NETGEAR Employee Retired
I have Disney+ subscription and I have a RBR850 that has Netgear Armor on it and I can tell you that Netgear Armor does not block Disney+ so something else is causing your Disney+ to get blocked. I have also tested this on Nighthawk Models that support Netgear Armor as well as RBR50, RBR50v2 and none of them had issues running Disney+. Netgear Armor will only block access when it's running and there is an active subscription but it only blocks URLs that are known to have malware and other issues that would compromise your security. Bitdefender has a cloud service that checks for URLs that have been blacklisted and blocks access or if it detects that a website is trying to install malware on your device. I can assure you that Disney+, Netflix, and other major streaming services are not on any blacklist that would cause Netgear Armor to block them.
Also, there is a couple of ways to disable Netgear Armor, you can use the Orbi/NH app and under Security, options disable Armor there is a KB https://kb.netgear.com/000060900/How-do-I-turn-NETGEAR-Armor-on-or-off-using-the-Nighthawk-or-Orbi-app that shows you how to do this. The other ways of disabling it include resetting your device to factory settings or letting the Netgear Armor 30-day trial expire. All these methods will disable Netgear Armor on your device. Accusing moderators of lying is not a way to disable Armor.
- macphreakNov 01, 2020Guide
This is happening again on my router (cannot login to Xfinity and cannot view the app through the wifi router at all). Not sure what is going on as it was working just fine before. I haven't applied any updated or done anything differently. It just stops working on its own.