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Forum Discussion

DannyLin's avatar
DannyLin
Apprentice
May 27, 2020
Solved

How to stop RAX120 keeps blocking my streaming service

I have recently purchased the RAX120 router and experienced an issue.    I'm constantly using a streaming service from https://tw.iqiyi.com   And Netgear Armor keeps blocking the streaming URL, h...
Joi007's avatar
Joi007
Tutor
May 27, 2020

Yes, it appears to be blocked by Bitdefender. You'll have to write support at Bitdefender if it is a false positive to see if they app will let it through.

 

I guess you could also try to disable the protection and see if it lets you access that site?

 

See attached

  • Joi007's avatar
    Joi007
    Tutor
    May 27, 2020
  • DannyLin's avatar
    DannyLin
    Apprentice
    May 28, 2020
    Joi007 wrote:

    Yes, it appears to be blocked by Bitdefender. You'll have to write support at Bitdefender if it is a false positive to see if they app will let it through.

     

    I guess you could also try to disable the protection and see if it lets you access that site?

     

    See attached

    I tried to disable the Netgear Armor but unfortunately I can't find a way to do it. There's no option on the RAX120 admin console that I can disable it. It just says ENABLED.

    I checked the discussions, and appeartly Orbi users can disable it via their Orbi app. But I just can't find such an option on my Nighthawk Wifi app for RAX120.

     

    It would be great if you can shed some light on this.