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Forum Discussion
megavolt17
Jul 25, 2024Star
Re: NetGear Armor for Windows 11
For me I am using Windows 11 with an ARM processor. When I had an Intel based computer I could install Armor, which would install and register Bitdefender. Armor Bitdefender downloaded from my Or...
KM82
Sep 06, 2024Initiate
I'm having the exact same problem with my new Microsoft Surface laptop with the Snapdragon processor which is an ARM64 CPU. The installer seems like it will start but then nothing happens. I can install Bitdefender directly from their website, but there's no link to the Netgear Armor subscription.
Netgear please fix this install issue for ARM64 devices. They're only going to be more common. I may not renew my subscription otherwise.
- megavolt17Sep 06, 2024Star
My setup is MacBook Pro M3, which is ARM based. Windows 11 ARM runs fine, and Bitdefender (from their site) runs fine. Netgear Armor doesn't do anything at all when the installer is run. Pretty pathetic not to support ARM processors since they have been supported by Windows for over 3 years already!
- FURRYe38Sep 06, 2024Guru - Experienced User
Something to make contact with NG support about and ask:
- KM82Sep 06, 2024Initiate
I contacted support for the Armor subscription but they couldn't find a solution despite going through several different options. I do have an open support ticket now though, so we'll see if they address this issue. I have my doubts.