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Forum Discussion
megavolt17
Jul 25, 2024Star
Re: NetGear Armor for Windows 11
For me I am using Windows 11 with an ARM processor. When I had an Intel based computer I could install Armor, which would install and register Bitdefender. Armor Bitdefender downloaded from my Or...
JB_04
Jan 05, 2025Tutor
I'm having the same issue on my surface pro 11 with the arm processor. Any luck yet? I have a support ticket open too.
- megavolt17Jan 05, 2025Star
Nope. I just tried installing Netgear Armor/Bitdefender and it still does not work for me. It is frustrating that Bitdefender supports ARM based PC and has for a few years buy Netgear can't/won't update their custom installer so that it works. You would think that updating Bitdefender would be the harder part.
I imagine they could pay Bitdefender to help them with their installer if they can't do it in house.- JB_04Jan 05, 2025TutorExactly well they have till April to fix it or they will be losing a paying customer but I guess they don't care. It installed just fine on one of my computers that does not have a arm processor but does have windows 11. It's only the surface pro 11 with arm that has the issue. Seems like a easy fix for them with it only being the installer but I'm sure it has something to do with money between bit defender and Netgear but who knows. I'll be gone in April if they can't figure it out. I won't be going to bit defender either. I'll leave them both. I continue to use my Norton 360. Everyone that is having this issue Norton 360 does work with Arm based computers so leave them both and go for Norton since they can't play nice with each other.
- megavolt17Jan 05, 2025Star
Mine expires in August. I have used Norton in the past which worked on my M3 MacBook, my Windows 11 ARM (Parallels Apple MacBook M3), iPhone and iPad. Bitdefender works as well and is often cheaper than Netgear's Armor (it's frequently on sale if you look for it). Norton customer service is realtime, Bitdefender can take weeks or months to hear back from a real person if your support issue is more than basic.
Spectrum (my Internet provider) offers F-Secure antivirus and firewall for free. I will research that to see how good it is. I bet your ISP offers something similar.
The only thing we would lose would be the Armor router protection. There are router viruses, but there is so little information about what Armor actually does for the router that I am unsure what good it is. I have never gotten a message that the Armor on the router did anything to block malware, IOT attacks, etc.