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Forum Discussion
Soulburnxl
Feb 15, 2023Tutor
Re: Orbi router is blocking me from accessing my personal website only?
Same issue. I admin a website and was uploading FTP. After all done, I went back to look at the website and it showed me a blank page. (ERR_CONNECTION_TIMED_OUT). I thought I made a mistake somewher...
- Feb 17, 2023
Thank you, I paid the $50
Netgear Support called me and they resolved it pretty quick. Spoofing the MAC address did the trick.
Router MAC Address > uncheck Use Default Address > Use This MAC Address (ethernet)
Thank you again for responding. I hope this trick will help other people.
CrimpOn
Feb 15, 2023Guru - Experienced User
Soulburnxl wrote:
Did try a factory reset through paperclip and through webadmin > administration > backup settings > erase.
it kept the old SSID info and configurations settings.
Do I read this correctly that a Factory Reset did not rest the WiFi credentials to match the product label ("ORBIxx" and some crazy combination of words) and the admin credentials to "admin" and "password"?
Or, did the router credentials get reset and then you changed them back to match the previous settings?
A perhaps silly question: does FTP access to the web site still work?
CrimpOn
Feb 15, 2023Guru - Experienced User
You have tried
- Multiple browsers on the primary computer, and
- Different devices
and the result is always "timed out"?
What sort of SSH testing was involved?
- SoulburnxlFeb 15, 2023Tutor
I'm on a Mac, iPhone, and Windows laptop. tried Chrome, Safari, and Chrome and Edge in windows. None connect to our website.
Netgear support or I didn't do any SSH testing. I'm not that tech-savvy but if you can show me an article I'm more then willing to try.
Thanks.
- CrimpOnFeb 15, 2023Guru - Experienced User
Sorry, "My Bad" for responding without checking for new messages.
This simply sucks!