Forum Discussion

Aspirant

May 11, 2023

Solved

RBR750 activate bitdefender armor subscription on the orbi app

hi, i bought a bitdefender armor subscription, but i can't see it from the orbi app, and if i select the security item, it sends me back to the bitdefender store. How do I link my subscription to the...

Shian
May 17, 2023
Hi,

i solved i found the code of subscription.

Many thanks.

FURRYe38

Guru - Experienced User

May 15, 2023

What FW version is loaded on the Orbi system?

Shian

Aspirant

May 15, 2023

Hi,

Firmware version n. 4.6.14.3

App. V. 2.26.0.2884

FURRYe38
Guru - Experienced User
May 15, 2023
I would submit a bug report on this:

https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message

Or make contact with NG support:

https://my.netgear.com/support/contact.aspx
https://www.netgear.com/about/contact-us/
- Shian
  Aspirant
  May 16, 2023
  Yes, report the app bug.
  I no longer have the support contract for netgear, so I believe they don't give me support for this issue.
  
  Many thanks