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Teddy1977's avatar
Teddy1977
Follower
Dec 15, 2018

Readynas Surveillance lost kamera serialnumber after online transfer

Hi i have an Readynas with Netgear surveillance.

i accidentally lost the serialnumber i had for online activation during transfer to an other unit.

Is it possible to find this serialnumber somewhere?

the serialnumber disappeared after online transfer.

 

 

 

 

 

2 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired
    Dec 17, 2018

    Hi Teddy1977

     

    Welcome to the Community!

     

    If it's the camera SN you are trying to check it may not be possible to be found but if you can PM me the SN of your NAS and your surveillance license we will try to check.

     

    Hope this helps!

     

     

    Regards

    • Marc_V's avatar
      Marc_V
      NETGEAR Employee Retired
      Dec 19, 2018

      Hi Teddy1977

       

      It is not possible to retrieve camera information, it might be better to try and contact your Camera manufacturer Support.

       

       

      Regards