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Forum Discussion
Reinstall Bitdefender Antivirus software on my Mac Pc
I upgraded my operating system on my Mac Pc to (MacOS Big Sur) , and Bitdenfender was not working anymore, not activated. The support site told me to go login my Netgear account and select my device...
Same issue. Nothing on NetGear site. Big Sur has been in Beta for quite the while. Would think subscribers would be made aware of issues in advance, or refunds provided for lack of service..
Same problem her it doest'nt work
When you try to uninstall Bitdefender de Netgaer Agent can't be uninstalled so reinstall the software is not an option.
I think that the problem is because the Bitdefender Mac Software included in Netgear Armor is from 2019 while the newest Bitdefender for the Mac is from 2020.
I have tested the 2020 Bitdefender for the Mac on a different Mac with Big Sur and its working.
Netgear / Bitdefender must solve this quickly.
Exact same issue here: installer cannot uninstall Netgear Agent module
I have the same issue. Plus its impossible to get support for the software even though i have a license... there is no way to register for support using the activation code.
Hey Netgear! this is a mess!
First, follow the instructions at
https://www.bitdefender.com/consumer/support/answer/1446/
Then, find the Netgear folder in /Library. I renamed that, in case I needed it back. and rebooted.
The Netgear Armor install of BitDefender worked after that. I deleted the renamed folder, because the install routine created a new Netgear folder in /Library.