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Forum Discussion

Fbfrank's avatar
Fbfrank
Tutor
May 17, 2019

Remove Bitdefender from Orbi

Armor Bitdefender is advertisezed as a total solution, but it does not address the VPN issue for mobile devices.  I have contacted both Netgear and Bitdefender about this and have not received a solution from either to using VPN with Armor version of Bitdefender.

 

I want to remove the Bitdefender trial activation from my Orbi.  How do I do this? If removing bitdefender is not an option, what happens when my trial period ends and I do not want to continue the subscription? Will I get a notice that my trial is finished and asking if I want to buy into a regular subscription to which I say that I don't want to continue?

 

Thanks for any responses.

Frank

6 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Fbfrank wrote:

    ... it does not address the VPN issue for mobile devices.  ...


    What VPN issue please?

    • Fbfrank's avatar
      Fbfrank
      Tutor

      schumaku wrote:

      Fbfrank wrote:

      ... it does not address the VPN issue for mobile devices.  ...


      What VPN issue please?


      I have a Netgear Orbi router.  Netgear decided to incorporate Bitdefender on the router which allows download of Bitdefender Total Security onto your PCs as part of the package.  So far, so good.  Now the bad part. Total Security does not include VPN. There is no way to put Bitdefender VPN on a windows laptop without downloading another copy of Bitdefender Total Security from the Bitdefender website.  The Bitdefender software for the Orbi router does not include a way to download or buy the VPN.

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        It's not Netgear packaging anything for the client - ahe client software to install on the supported OS does come from Bitdefender.

         

        You talk of the Bitdefender VPN options - https://www.bitdefender.com/solutions/vpn.html - where at least the Basic VPN _is_ part of the Bitdefender Total Security bundled, and the optional Premium VPN should be optional without a duplicating installation.

         

        If this is not possible, that's problem Netgear has to address with Bitdefender Christian_R  please.