NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Fbfrank
May 17, 2019Tutor
Remove Bitdefender from Orbi
Armor Bitdefender is advertisezed as a total solution, but it does not address the VPN issue for mobile devices. I have contacted both Netgear and Bitdefender about this and have not received a solution from either to using VPN with Armor version of Bitdefender.
I want to remove the Bitdefender trial activation from my Orbi. How do I do this? If removing bitdefender is not an option, what happens when my trial period ends and I do not want to continue the subscription? Will I get a notice that my trial is finished and asking if I want to buy into a regular subscription to which I say that I don't want to continue?
Thanks for any responses.
Frank
6 Replies
- FbfrankTutor
schumaku wrote:
Fbfrank wrote:
... it does not address the VPN issue for mobile devices. ...
What VPN issue please?
I have a Netgear Orbi router. Netgear decided to incorporate Bitdefender on the router which allows download of Bitdefender Total Security onto your PCs as part of the package. So far, so good. Now the bad part. Total Security does not include VPN. There is no way to put Bitdefender VPN on a windows laptop without downloading another copy of Bitdefender Total Security from the Bitdefender website. The Bitdefender software for the Orbi router does not include a way to download or buy the VPN.
- schumakuGuru - Experienced User
It's not Netgear packaging anything for the client - ahe client software to install on the supported OS does come from Bitdefender.
You talk of the Bitdefender VPN options - https://www.bitdefender.com/solutions/vpn.html - where at least the Basic VPN _is_ part of the Bitdefender Total Security bundled, and the optional Premium VPN should be optional without a duplicating installation.
If this is not possible, that's problem Netgear has to address with Bitdefender Christian_R please.