Renewal

Question

My existing sub runs out early December, it’s not at all clear how to renew it. No link &nbsp;in my Netgear account,&nbsp; in app or web Orbi page. Also if I renew early is the time added to the existing time or would I lose it?

John_Ba · Answer

Thanks under the dropdown menu &nbsp;with settings at the top and &nbsp;ending with reboot is my subscriptions, which has Armor Security telling my it expires&nbsp; December 05 but nothing about renewal. I have been using PC's for over 30 years and had many diffrent security programs in that time, non have been so difficult to deal with as this!

John_Ba · Answer

Well no idea if result of e-mail, never had a reply, but a 50% off offer was shown in the Orbi app. Used that to renew, lost a month but went through OK. BUT in my subcriptions I am toldContract Auto RenewalThese products and all other items currently set to auto-renewal will now use and store the payment method selected for this order.Auto Renewals can be cancelled anytime by clicking the "Turn Off", button below.&nbsp;There is no option to turn it off.&nbsp;In over 30 years I have not found such a poor firm to deal with how apart from blocking recurring payments do you do it?&nbsp;&nbsp;

FURRYe38 · Answer

You should see a possible nofication in the Orbi app on when you select the Armor tile. Should be some information there. There maybe a MY Subscription listed on the left side of the app if you select the upper top left icon then down the left side menu...

FURRYe38 · Answer

Well you still have time and it may not show anything until it gets closer to the expiration date.&nbsp;
Contact a forum moderator to see if they can help out.
Blanca_O&nbsp;RVALENZ&nbsp;

John_Ba · Answer

Thanks how done so.

Forum Discussion

Renewal

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